SCREEN Contact Us
Need help with a screen diagnostic test? Have a question, found a bug, or want to share feedback? We're here to help.
How Can We Help?
Whether you're using our screen diagnostic tools, checking for dead pixels, testing display colors, investigating ghosting or burn-in, or simply have a question about Screen Medic, you can contact us using the options below.
If you're reporting a technical issue, providing your device model, browser, and the diagnostic test you were using can help us investigate the problem more efficiently.
Email Support
For general questions, technical support, diagnostic questions, or feedback.
contact@screenmedic.icu General supportQuick Help
Looking for a quick answer? Check our frequently asked questions first.
Frequently Asked Questions → Instant answersBusiness Inquiries
Partnerships, advertising, collaborations, media requests, or business proposals.
Contact our team → Business & partnershipsSend Us a Message
Tell us what you need help with and provide any relevant details about your screen, device, browser, or diagnostic test.
Reporting a Screen Diagnostic Problem
If you're reporting a problem with a screen test, the following information can help us investigate it:
- Your screen or device model, if known.
- Your operating system.
- Your web browser and version.
- The diagnostic test you were using.
- What you expected to happen.
- What actually happened.
- Any error message displayed by the Website.
Never send passwords, payment information, authentication codes, or other sensitive information through the contact form.
When Will We Respond?
We review incoming messages regularly and aim to respond as soon as reasonably possible. Response times may vary depending on the type and complexity of your request.